Terms of Service
General terms and conditions of sale and use
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EMAIL : contact.ohmyglowau@gmail.com
OVERVIEW
This website is operated by RENGOKL LLP OC447151 (DALTON HOUSE 60 WINDSOR ROAD MERTON ABBEY), London, Greater London, United Kingdom). On this site, the terms "we", "us" and "our" refer to RENGOKL LLP. RENGOKL LLP offers this website, including all the information, tools and services available on it for you, the user, subject to your acceptance of all the terms, conditions, policies and notices set out herein.
(Returns to this address are not accepted, for all returns, please contact our Customer Service directly).Please read carefully the various terms and conditions of use of this site before browsing its pages. By accessing this site, you accept these terms and conditions without reservation :
ARTICLE 1 - TERMS OF USE OF OUR ONLINE SHOP
By accepting these Terms and Conditions of Sale and Use, you represent that you have reached the age of majority in your country, state or province of residence, and that you have given us your consent to allow any minor in your care to use this website. You may not use our products for any illegal or unauthorised purpose, nor may you, in using the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms, viruses or other code of a destructive nature. Any breach or violation of these Terms and Conditions will result in immediate termination of your Services.
SECTION 2 - TERMS AND CONDITIONS
We reserve the right to deny access to the Services to any person at any time for any reason. You understand that your content (excluding your credit card information) may be transferred in an unencrypted manner, and this involves (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements for connecting networks or devices. Credit card information is always encrypted during transmission over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service or use of the Service, or any access to the Service or contact on the website, through which the Service is provided, without our prior express written permission. The headings used in this agreement are included for your convenience, and will not limit or affect these terms.
SECTION 3 - TERMS OF USE OF OUR PRODUCTS
This website is not a substitute for professional medical advice, but we advise you to consult your physician before purchasing any product on our website. Your physician should address any concerns, medical questions and queries regarding the possible treatment of any medical condition. Ohmyglow cannot, and does not, and does not intend to, provide answers to your medical questions. This website is not a substitute for professional medical resources.
Ohmyglow does not represent itself as a physician, nor is it implied that it is. The results of hair reduction with our epilator vary from person to person and are different depending on skin tone, hair colour and the number of times it is used. Ohmyglow does not guarantee the results of the product. The product is not suitable for darker skin colours. IPL treatment for hair removal relies on the absorption of light energy by the melanin in the hair, and is therefore more effective on people with light skin and dark hair.
By placing an order with Ohmyglow, you accept all risks associated with the product. You agree that Ohmyglow will not be held responsible for any unexpected results or complications that may arise from the use of the product.
Our Intense Pulsed Light device may be used for children over 15 years of age under parental supervision only. Furthermore, it should not be used by a person who is not self-sufficient or with a risk of misuse for which we cannot be held responsible.
ARTICLE 4 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if the information available on this site is not accurate, complete or up-to-date. The content of this site is provided for informational purposes only and should not be relied upon as your sole source of information for making decisions without first consulting more accurate, complete and up-to-date information sources. If you decide to rely on the content presented on this site, you do so at your own risk. This site may contain certain prior information. Such past information, by its nature, is not current and is provided for informational purposes only. We reserve the right to change the content of this site at any time, but we have no obligation to update the information on our site. You agree that it is your responsibility to monitor changes to our site.
ARTICLE 5 - CHANGES TO SERVICE AND PRICES
The prices of our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content of the Service) without notice at any time. We will not be liable to you or any third party for any change in price, suspension or discontinuance of the Service.
ARTICLE 6 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may only be available online on our website. These products or services may be available in limited quantities and may only be returned or exchanged in accordance with our Returns Policy. We have done our best to display as clearly as possible the colours and images of our products that appear on our shop. We cannot guarantee that your computer screen will display the colours accurately. We reserve the right, but are not obligated, to limit sales of our products or services to any person, geographic area or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service we offer. All product descriptions and product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue offering any product at any time. Any offer of service or product made on this site is void where prohibited by law. We do not warrant that the quality of any products, services, information, or other merchandise obtained or purchased by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, reduce or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or from the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we change an order or cancel an order, we may attempt to notify you by contacting you at the email and/or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, may appear to be from merchants, resellers or distributors. You agree to provide current, complete and accurate order and account information for all orders placed on our shop. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we may complete your transactions and contact you if necessary.
SECTION 8 - OPTIONAL TOOLS.
We may provide you with access to third party tools over which we have no control or influence. You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis, without any warranties, representations or conditions of any kind and without any endorsement. We shall have no legal liability arising from or related to the use of such optional third party tools.
SECTION 9 - THIRD PARTY LINKS
Some of the content, products and services available through our Service may include material from third parties. Third party links on this site may direct you to third party websites that are not affiliated with us. We are not required to review or evaluate the content or accuracy of these sites, and we do not warrant or assume any responsibility for any content, website, product, service or other item accessible on or from such third party sites. We are not responsible for any harm or damage related to the purchase or use of any goods, services, resources, content, or any other transactions conducted in connection with such third party websites. Please read the policies and practices of third parties carefully and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding the products of these third parties should be submitted to these third parties.
SECTION 10 - USER COMMENTS, SUGGESTIONS AND OTHER SUBMISSIONS
If, at our request, you submit specific content (e.g., to enter contests), or if, without our request, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by e-mail, by mail, or otherwise (collectively, "Comments"), you grant us the unrestricted right at all times to edit, copy, publish, distribute, translate, and otherwise use in any media any Comments you send to us. We are not and shall not be obligated to (1) maintain the confidentiality of any Comments; (2) pay compensation to anyone for any Comments provided; or (3) respond to any Comments. We may, but are under no obligation to, monitor, edit or remove content that we, in our sole discretion, believe to be unlawful, offensive, threatening, abusive, defamatory, pornographic, obscene or otherwise objectionable, or that infringes any intellectual property or these Terms and Conditions. You agree to write comments that do not violate the rights of third parties, including copyrights, trademarks, privacy, personality, or other personal or proprietary rights. You also agree that your comments will not contain any unlawful, libelous, defamatory, offensive or obscene material, nor will they contain computer viruses or other malicious software that could in any way affect the operation of the Service or any associated website. You may not use a false email address, pretend to be someone you are not, or attempt to mislead us and/or third parties as to the origin of your comments. You are entirely responsible for all comments you post and their accuracy. We take no responsibility and assume no liability for any comments you post or that any other third party posts.
SECTION 11 - PERSONAL INFORMATION
The submission of your personal information on our shop is governed by our Privacy Policy, which can be found in the menu.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
From time to time, there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, prices, promotions, offers, product shipping costs, delivery times and availability. We reserve the right to correct any errors, inaccuracies, omissions, and to change or update information or cancel orders, if any information on the Service or any related website is inaccurate, at any time without notice (including after you have placed your order). We are under no obligation to update, modify or clarify any information on the Service or any associated website, including but not limited to pricing information, except as required by law. No defined update or refresh date in the Service or any associated website should be taken as a basis for concluding that the information in the Service or any associated website has been changed or updated.
ARTICLE 13 - PROHIBITED USES
In addition to the prohibitions set forth in the Terms and Conditions of Use, you are prohibited from using the Site or its contents (a) for illegal purposes; (b) to induce others to perform or participate in illegal acts; (c) to violate any regional ordinance or any international, federal, provincial or state law, rule or regulation; (d) to infringe or violate our intellectual property rights or those of third parties; (e) harass, abuse, insult, hurt, defame, slander, libel, disparage, intimidate or discriminate against anyone on the basis of gender, sexual orientation, religion, ethnic origin, race, age, national origin, or disability; (f) submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used to compromise the functionality or operation of the Service or any associated, independent, or Internet web site; (h) to collect or track the personal information of others; (i) to spam, phish, hijack, extort information, browse, explore or scan the web (or any other resource); (j) for obscene or immoral purposes; or (k) to interfere with or circumvent security measures of our Service, any other website, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating the prohibited uses.
SECTION 14 - DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
We make no warranty or representation that your use of our Service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained through the use of the Service will be accurate or reliable. You agree that from time to time we may discontinue the Service for indefinite periods of time or cancel the Service at any time, without prior notice to you. You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services provided to you through the Service are (unless otherwise expressly stated by us) provided on an "as is" and "as available" basis for your use without representation, warranty or condition of any kind, either express or implied, including all implied warranties of merchantability or merchantable quality, fitness for a particular purpose, durability, title and non-infringement.
SECTION 15 - SEVERABILITY
If any provision of these Terms and Conditions of Sale and Use shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be enforced to the fullest extent permitted by law, and the unenforceable portion shall be deemed severable from these Terms and Conditions of Sale and Use, and such severability shall not affect the validity and enforceability of any remaining provisions.
ARTICLE 16 - IMAGES AND PHOTOGRAPHS
The photographs of our products presented (on the website) are a suggestion and have an indicative value, not contractual.
There may therefore be differences from the illustrative photograph in terms of colour.
ARTICLE 17 - TERMINATION
The obligations and liabilities incurred by the parties prior to the date of termination shall survive the termination of this agreement for all purposes. These Terms and Conditions are effective unless and until terminated by either you or not. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If we determine, in our sole discretion, that you are unsuccessful, or if we suspect that you have been unable to comply with the terms of these Terms of Sale and Use, we may also terminate this agreement at any time without notice to you and you will remain liable for all sums due up to and including the date of termination, and/or we may deny you access to our Services (or any part of them).
SECTION 18 - ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. These Terms and Conditions or any other policies or operating rules we post on this site or in connection with the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, and supersede all prior and contemporaneous communications, proposals and agreements, oral or written, between you and us (including, but not limited to, any prior version of the Terms and Conditions). Any ambiguity in the interpretation of these Terms and Conditions shall not be construed to the detriment of the drafting party.
ARTICLE 19 - APPLICABLE LAW
These Terms and Conditions and any separate agreement whereby we provide you with Services shall be governed by and construed in accordance with the laws of 20-22 Wenlock Road London N1 7GU.
SECTION 20 - DELIVERY TIMES
Our delivery times are generally 7-10 days but in times of heavy traffic or exceptional events these may be up to 15 days.
ARTICLE 21 - REFUNDS AND RETURNS
Whatever your reasons, you can return your item
within 14 days (from receipt or collection of your parcel) for a refund or exchange of your returned items in good condition. Please note that the return costs are at the customer's expense. The reimbursement of each article is only made at the price paid.
About refund : we will be reimbursed in accordance with the terms and conditions set out by the AU government, namely :
If the device is faulty, arrive not as described or does not do what it’s supposed to.
ARTICLE 22 - CHANGES TO THE GENERAL TERMS AND CONDITIONS OF SALE AND USE
You can view the most recent version of the General Terms and Conditions of Sale and Use at any time on this page. We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms and Conditions of Sale and Use by posting updates and changes on our site. It is your responsibility to visit our site regularly to check for changes. Your continued use of or access to our site following the posting of any changes to these Terms and Conditions of Sale and Use constitutes acceptance of those changes.